Purchase contract

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1. Scope 

1.1 The present general terms and conditions govern the contractual relationship between the customer and Copytech Sal, a company duly existing and organized under the laws of Lebanon and duly registered at the Commercial Registry of Beirut under number /72894/ and whose main office is located at Mkalles - Diab Building – 3rd Floor - Beirut – Lebanon, eshop@copytech.com.lb (hereafter called “Copytech”), regarding the online purchase of Konica Minolta Products through the website (“platform”). 

2. Use of the online platform  

2.1. The customer must register before using the Platform, the Products and Services offered there. When registering, the company data entered by the customer must be complete and accurate and always updated by the customer. 

2.2. After checking the registration data and accepting the customer, Copytech will create a Customer Account. 

2.3. Copytech has the right to refuse to create a Customer Account and to block or delete a Customer Account or user account if:  

- The customer’s registration data are inaccurate, incomplete, or not up to date. 

-The customer’s creditworthiness is insufficient. 

- The customer grossly or repeatedly fails to fulfil his contractual obligations, despite warnings,  

- The Customer Account is used without permission or unlawfully or improperly 

2.4. The customer can only grant platform access to authorized persons within the customer’s company and is solely responsible for all activities taking place under his Customer Account.  

2.5. The customer must secure the access data of his Customer Account (such as passwords and/or other data). He must immediately inform Copytech of any unauthorized use of his access data or account.  

2.6. The customer is prohibited from processing any data on the platform that (i) is unlawful, provocative, libelous, wrongful, threatening or harmful in any manner whatsoever or reprehensible in any other manner, (ii) he is not entitled to process under any law or contractual relationships, (iii) infringes upon the rights of a third party, including but not limited to Intellectual Property Rights copyright, trademark, privacy, personality or other personal or proprietary right and business secrets, (iv) contains any computer viruses, malware or other harmful components. 

2.7 Copytech will do its utmost to ensure that the services will be uninterrupted and that the transmission will be error-free. However, due to the nature of the internet connection and the internet service, this cannot be guaranteed. 

2.8 From time to time, Copytech may suspend partially, or fully restrict access to the Website for maintenance and updating purposes. 

 3. Ordering and accepting through the Platform 

3.1. The Platform offers the customer the possibility to conclude a contract with Copytech regarding the purchase of multifunctional copiers, printers, and/or software,and/or other services offered (hereafter called the “Products” or “Product”). 

3.2. Depending on the technical specifications of a Product, the corresponding options, the printing volume, and prices published on the Platform, the customer chooses which Products best meet the customer’s requirements and expectations. Copytech is not responsible for the choices the customer makes on the Platform. At his own risk, the customer must check the compatibility between the Products and his own internal IT systems.  

3.3 The customer represents and warrants that all information that is required to be provided when ordering the products online is accurate and complete in all respects at the time of the order and that such information relates to the customer and not to any third party. 

3.4. By completing the ordering process on the Platform, the customer makes a binding offer to Copytech to conclude a purchase contract with Copytech for the selected Products. Only after Copytech acceptance, a reciprocal online purchase contract enters into force between the customer and Copytech.  

3.5. A mere confirmation of receipt of the offer does not imply acceptance of the offer by Copytech. Acceptance is only valid with an e-mail from Copytech in which she expressly confirms acceptance of the offer. 

3.6. Copytech has discretionary authority to accept the customer’s offer or not. The situations in article 2.3 give cause for Copytech refusal of the offer. 

3.7. The present general terms and conditions are deemed to be accepted by the customer when making an order. 

4. Fees 

4.1. The purchase price will be indicated on the Platform and will be confirmed in writing by Copytech. 

4.2 The price of Goods quoted on the platform excludes VAT (Value Added Tax). VAT will be calculated at the checkout.  

4.3. The customer accepts that the invoice regarding the purchase price may be sent via electronic mail to the e-mail address provided by the customer for this purpose. The original stamped invoice shall be handed over to the customer upon delivery.  

4.4. The purchase price shall be paid upon delivery and installation.  

5. Modifications to the prices and services 

5.1 All published prices are subject to change at any time without prior notice. However, changes will not affect orders already placed and expressly accepted by Copytech.   

5.2 Copytech reserves the right to modify or discontinue the service of any part of the content at any time without prior notice. 

5.3 Copytech shall not be liable to any person or any third party for any modification, price change, suspension, or discontinuance of the products or services. 

6. Ownership and transfer of risk 

6.1. The title of the Product shall pass from Copytech to the customer after full and final payment by the customer of the purchase price. In case the purchase price has not been paid by the customer for any reason whatsoever, Copytech retains the right to take back the Product from the customer. 

6.2 All risk of loss or damage to the Product shall remain with Copytech until delivery of the Product by Copytech to the customer.  

7. Delivery 

7.1. Each delivery period stated on the Platform is purely indicative and is not binding. Any delay can never give rise to the payment of a compensation fee by Copytech. 

7.2. The customer accepts that Copytech can deliver the Product with a subcontractor.  

7.3. The customer must report any non-compliance and/or incompleteness of the Products to Copytech within 2 working days after the delivery. 

8. Exchange guarantee and convenience pack 

8.1. Copytech warrants that the Product meets the technical specifications as defined on the Platform. The Customer shall inspect the Product immediately upon delivery and promptly notify Copytech of any defects or non-conformity.  

8.2. Copytech shall, at its own expense, replace a defective Product with a Product with the same technical specifications subject to the condition that after inspection and examination by Copytech, it turns out that the defect was already intrinsically present at the time of delivery and that such defect was not caused by negligent use or negligent installation of the Product by the Customer.  

8.3. The customer has the option to purchase a "convenience pack" in which the customer obtains an exchange guarantee for 2 years from delivery in case of a technical defect of the Product and in which one set of toner is included upon delivery of the Product. 

9. Data Protection 

The Customer is solely responsible for the personal data (such as e-mail addresses, IP addresses, etc.) it will implement, manage, and process through the Product. Copytech shall bear no responsibility in this respect and shall not act as a processor of personal data. 

10. Maintenance 

The customer may use Copytech Hotline Support for the performance of a repair or maintenance on the Product upon payment of the applicable maintenance fee at that time. 

11. Software 

11.1. If the customer selects the purchase of a Software on the Platform, then Copytech grants a non-exclusive and non-transferable license to use the software. In this contract “use” implies saving, loading, installing, opening, running, or viewing the software.   

11.2. Copytech and/or Copytech licensors retain all titles, ownership rights, and intellectual property rights to and concerning this software.  

11.3. The customer will only use the software for his business purposes. In all circumstances, the customer is prohibited from making this software available, selling it, hiring it, or leasing it to third parties, and concluding a sub-licensing contract for it with third parties. The customer shall refrain from all activities consisting of changing, translating, or converting the software into another programming language, or subjecting it to alterations, dismantling, decompiling, or reverse engineering, or permitting third parties to carry out any of these activities on the software.  

11.4. The customer agrees to use the software under the licenses and/or conditions of use shown on the display of the hardware Product during the installation of the software. (the so-called “EULA”). 

11.5. Copytech delivers the software “as such” and gives no warranty regarding the fitness of the software for any particular use. 

12. Errors, Inaccuracies and Omissions  

12.1 Occasionally there may be information in the products or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product charges, transit times, and availability.  

12.2 Copytech reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.  

12.3 Copytech undertakes no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

13. Prohibited uses  

In addition to other prohibitions as set forth in the Terms of Service, Customer is  prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.  

Copytech reserves the right to terminate the use of the Service or any related website for violating any of the prohibited uses. 

14. Force Majeure 

If the performance of the contract cannot be continued due to force majeure, the Parties shall be exempted from liabilities in whole or in part according to the impact of the force majeure. Neither Party will be liable for any failure to perform its obligations hereunder, other than payment obligations, due to unforeseen circumstances or causes beyond the Party’s reasonable control, including, without limitation, acts of God, war, riot, embargoes, acts of civil or military authorities, acts of terrorism or sabotage, electronic viruses, worms or corrupting microcode, fire, flood, earthquake, accident, strikes, radiation, inability to secure transportation, failure of communications or electrical lines, facilities, fuel, energy, labor or materials 

15. Entire Agreement 

15.1. If a provision of this contract is declared invalid, the remaining provisions of this contract will be unaffected. Such an invalid provision will be replaced with another provision that corresponds with the intention of the provision and this contract. 

15.2. A change or addition to this contract is only valid if accepted online or in writing by all Parties concerned.  

16. Governing Law & Disputes 

16.1 These Terms and Conditions and any separate agreements whereby provide shall be governed by and construed under the laws of Lebanon. 

16.2. Any disputes related to or connected with this contract will be exclusively submitted to Beirut Courts,  

17. Changes to Terms of service  

Customers can review the most current version of the Terms of Service at any time.  

Copytech reserves the right, at his sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes. It is the customer’s responsibility to check periodically these changes. The continued use of or access to the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. 

18. Contact Information 

If any further information is required, please write to eshop@copytech.com.lb